Schedule Call

Blog

Practical writing on AI agents in enterprise operations.

All Architecture Engineering Operations Case Study
Engineering
Paul Gellerman Jan 8, 2025

Why Your RAG System Fails in Production (And How to Fix It)

RAG demos are easy. Production RAG is hard. Here are the five failure modes we see repeatedly when enterprise teams try to ship retrieval-augmented generation to production.

10 min read Read More →
Operations
Paul Gellerman Dec 20, 2024

Cutting Agent Token Costs by 60% Without Hurting Quality

When your agent starts handling thousands of decisions per day, token costs add up fast. Here are the optimization strategies that work in production.

7 min read Read More →
Case Study
Paul Gellerman Dec 10, 2024

Case Study: Automating 80% of Order Exceptions at a Regional 3PL

A regional third-party logistics provider was spending 6 FTEs per day manually triaging and resolving order exceptions. We automated 80% of the process in 12 weeks.

12 min read Read More →
Engineering
Paul Gellerman Nov 28, 2024

Tool Use Patterns for Production AI Agents

Tool use is what makes AI agents actually useful in operations. Here are the patterns we’ve developed for reliable, auditable tool use in production environments.

9 min read Read More →